{"id":1660,"date":"2017-09-12T08:33:44","date_gmt":"2017-09-12T08:33:44","guid":{"rendered":"https:\/\/demo.thembay.com\/greenmart\/?page_id=1660"},"modified":"2021-01-07T12:06:46","modified_gmt":"2021-01-07T16:06:46","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/novo.co.tt\/store\/frequently-asked-questions\/","title":{"rendered":"Frequently asked questions"},"content":{"rendered":"<p>[vc_row][vc_column][vc_tta_accordion][vc_tta_section title=&#8221;What Thermal Unit models are available?&#8221; tab_id=&#8221;1606930298930-b0722353-1de9&#8243;][vc_column_text]<span data-contrast=\"none\">You can decide which model best suits your needs. The<\/span><span data-contrast=\"auto\">\u00a0models available are:<\/span><span data-ccp-props=\"{&quot;335559685&quot;:720}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\u25cf\" data-font=\"\" data-listid=\"2\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Thermal S<\/span><span data-contrast=\"auto\">canner Standing Unit with face identification\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\u25cf\" data-font=\"\" data-listid=\"2\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Thermal Scanner Wall Mounted Unit with face identification\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\u25cf\" data-font=\"\" data-listid=\"2\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">Thermal Scanner Desktop Unit with face identification\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\u25cf\" data-font=\"\" data-listid=\"2\" aria-setsize=\"-1\" data-aria-posinset=\"4\" data-aria-level=\"1\"><span data-contrast=\"auto\">Thermal Scanner Unit with Hand\u00a0<\/span><span data-contrast=\"auto\">Sanitising<\/span><span data-contrast=\"auto\">\u00a0Bay<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\u25cf\" data-font=\"Calibri, Calibri_MSFontService, sans-serif\" data-listid=\"2\" aria-setsize=\"-1\" data-aria-posinset=\"5\" data-aria-level=\"1\"><span data-contrast=\"none\">Thermal\u00a0<\/span><span data-contrast=\"auto\">Scanner<\/span><span data-contrast=\"none\">\u00a0E-Gate with\u00a0<\/span><span data-contrast=\"auto\">face identification\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;How would Facial Recognition and Thermal scanners benefit my company?&#8221; tab_id=&#8221;1606930298955-cc47aa9e-3202&#8243;][vc_column_text]<\/p>\n<ul>\n<li data-leveltext=\"\u25cf\" data-font=\"\" data-listid=\"9\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Facial recognition helps\u00a0<\/span><span data-contrast=\"auto\">avoid<\/span><span data-contrast=\"none\">\u00a0the need\u00a0<\/span><span data-contrast=\"auto\">for\u00a0<\/span><span data-contrast=\"none\">physical contact with items such as a pen and book or a fingerprint reader when visitors or employees\u00a0<\/span><span data-contrast=\"auto\">enter<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\u25cf\" data-font=\"\" data-listid=\"9\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"none\">Face-with-mask Scanning: can detect faces even with a mask on. If someone is not wearing a mask and they should be, an alarm will go off<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\u25cf\" data-font=\"\" data-listid=\"9\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Temperature Detection: supports real-time temperature detection, an<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"none\">alarm goes off when someone passes a certain temper<\/span><span data-contrast=\"none\">ature<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\u25cf\" data-font=\"\" data-listid=\"9\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Touchless Hand\u00a0<\/span><span data-contrast=\"auto\">Sanitisation<\/span><span data-contrast=\"auto\">\u00a0Bay: ensures that everyone\u00a0<\/span><span data-contrast=\"auto\">santises<\/span><span data-contrast=\"auto\">\u00a0before entry without touching the unit\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\u25cf\" data-font=\"\" data-listid=\"9\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">Robust reporting capabilities that allow for real time monitoring and greatly assist in contact tracing efforts\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\u25cf\" data-font=\"Calibri, Calibri_MSFontService, sans-serif\" data-listid=\"9\" aria-setsize=\"-1\" data-aria-posinset=\"4\" data-aria-level=\"1\"><span data-contrast=\"auto\">Instant email alerts can be set to predefined persons informing them of any visitor whose temperature has exceeded the accepted level\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Where is the data being stored?&#8221; tab_id=&#8221;1606930370292-322855a9-b4ce&#8221;][vc_column_text]<span class=\"TextRun SCXW21201227 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW21201227 BCX8\">The data can be stored locally on the Thermal Scanning Device or on your personal local server\/computer or on\u00a0<\/span><\/span><span class=\"TextRun SCXW21201227 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW21201227 BCX8\">a\u00a0<\/span><\/span><span class=\"TextRun SCXW21201227 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW21201227 BCX8\">cloud platform.<\/span><\/span><span class=\"EOP SCXW21201227 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;How can I use the data being stored?&#8221; tab_id=&#8221;1606930391947-8310988e-81c3&#8243;][vc_column_text]<span data-contrast=\"none\">Reports are generated for the various data captured and can be used to:<\/span><span data-ccp-props=\"{&quot;335559731&quot;:720}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\u25cf\" data-font=\"\" data-listid=\"11\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Track employees\u2019 arrival and departure times<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\u25cf\" data-font=\"\" data-listid=\"11\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"none\">Generate activity reports for individual entrances<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\u25cf\" data-font=\"Calibri, Calibri_MSFontService, sans-serif\" data-listid=\"11\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"none\">Identify whose temperature was above normal<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Is hand sanitiser included?&#8221; tab_id=&#8221;1606930418557-34e0afc8-1278&#8243;][vc_column_text]<span class=\"TextRun SCXW164175753 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW164175753 BCX8\">No, the unit does not come with hand\u00a0<\/span><\/span><span class=\"TextRun SCXW164175753 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SpellingErrorV2 SCXW164175753 BCX8\">sanitiser<\/span><\/span><span class=\"TextRun SCXW164175753 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW164175753 BCX8\">, this would have to be purchased independently.\u00a0<\/span><\/span><span class=\"EOP SCXW164175753 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Can any hand sanitiser be used with the unit?&#8221; tab_id=&#8221;1606930438662-743998f1-3846&#8243;][vc_column_text]<span class=\"TextRun SCXW8220275 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW8220275 BCX8\">You can use\u00a0<\/span><\/span><span class=\"TextRun SCXW8220275 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2 SCXW8220275 BCX8\">alcohol based<\/span><\/span><span class=\"TextRun SCXW8220275 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW8220275 BCX8\">\u00a0hand\u00a0<\/span><\/span><span class=\"TextRun SCXW8220275 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SpellingErrorV2 SCXW8220275 BCX8\">sanitiser<\/span><\/span><span class=\"TextRun SCXW8220275 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW8220275 BCX8\">\u00a0and place in the 1000ml refillable inner bottle.\u00a0<\/span><\/span><span class=\"EOP SCXW8220275 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Is the machine safe for users of all ages?&#8221; tab_id=&#8221;1606930455769-c5e06a91-1000&#8243;][vc_column_text]<span class=\"TextRun SCXW208558847 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW208558847 BCX8\">Yes, it is safe for persons of all ages, even children. You, however, may choose to limit usage based on your company\u2019s policy.\u00a0<\/span><\/span><span class=\"EOP SCXW208558847 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Can my wrist be used to take my temperature?&#8221; tab_id=&#8221;1606930484400-68f353c3-9d06&#8243;][vc_column_text]<span class=\"TextRun SCXW51737722 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW51737722 BCX8\">No, you must stand in front of the unit to have your temperature recorded.<\/span><\/span><span class=\"EOP SCXW51737722 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Can the machine work in low light conditions?&#8221; tab_id=&#8221;1606930502432-64d8009b-5382&#8243;][vc_column_text]<\/p>\n<ul>\n<li data-leveltext=\"\u25cf\" data-font=\"\" data-listid=\"5\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Units are equipped with LED ambient lighting. The temperature detection can take place in very low light conditions. However, the Facial and Mask Recognition require some level of lighting.\u00a0<\/span><span data-ccp-props=\"{}\"><br \/>\n<\/span><\/li>\n<\/ul>\n<p><b><span data-contrast=\"auto\">IMPORTANT<\/span><\/b><span data-contrast=\"auto\">: Do not place the unit in an area where there is direc<\/span><span data-contrast=\"auto\">t heat or the temperature reading will be obscured.<\/span><span data-ccp-props=\"{&quot;335559685&quot;:720}\">\u00a0<\/span>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;How long does it take to scan?&#8221; tab_id=&#8221;1606930530548-ec8f761e-ff9b&#8221;][vc_column_text]<\/p>\n<ul>\n<li><span data-contrast=\"none\">Scanning typically completes within 3 seconds.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;How often does the software need to be updated?&#8221; tab_id=&#8221;1606930659774-c31abe56-fc5c&#8221;][vc_column_text]<span class=\"TextRun SCXW221597915 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW221597915 BCX8\">The software\u00a0<\/span><\/span><span class=\"TextRun SCXW221597915 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW221597915 BCX8\">does<\/span><\/span><span class=\"TextRun SCXW221597915 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW221597915 BCX8\">\u00a0not need regular updates. However, Novo will support any required updates with new features, bug fixes and system improvements\u00a0<\/span><\/span><span class=\"TextRun SCXW221597915 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW221597915 BCX8\">that may be<\/span><\/span><span class=\"TextRun SCXW221597915 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW221597915 BCX8\">\u00a0released.<\/span><\/span><span class=\"EOP SCXW221597915 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;How much do the Thermal Scanner units cost?&#8221; tab_id=&#8221;1606930688488-3b86b211-5e2e&#8221;][vc_raw_html]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[\/vc_raw_html][\/vc_tta_section][vc_tta_section title=&#8221;I am interested in being a distributor, how do I go about this?&#8221; tab_id=&#8221;1606930718963-60aee754-0353&#8243;][vc_column_text]<span class=\"TextRun SCXW227048983 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW227048983 BCX8\">Please contact us at\u00a0<\/span><\/span><a class=\"Hyperlink SCXW227048983 BCX8\" href=\"mailto:support@novo.co.tt\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"TextRun Underlined SCXW227048983 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW227048983 BCX8\">support@novo.co.tt<\/span><\/span><\/a><span class=\"TextRun SCXW227048983 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW227048983 BCX8\">\u00a0<\/span><\/span><span class=\"TextRun SCXW227048983 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW227048983 BCX8\">or\u00a0<\/span><\/span><span class=\"TextRun SCXW227048983 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW227048983 BCX8\">give us a call at 496-5433\u00a0<\/span><\/span><span class=\"TextRun SCXW227048983 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW227048983 BCX8\">and we will be happy to discuss options<\/span><\/span><span class=\"TextRun SCXW227048983 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW227048983 BCX8\">\u00a0with you.\u00a0<\/span><\/span><span class=\"EOP SCXW227048983 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span>[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row disable_element=&#8221;yes&#8221;][vc_column][vc_tta_tour style=&#8221;modern&#8221; shape=&#8221;square&#8221; color=&#8221;white&#8221; spacing=&#8221;5&#8243; active_section=&#8221;1&#8243; css_animation=&#8221;none&#8221;][vc_tta_section title=&#8221;What Thermal Unit models are available?&#8221; tab_id=&#8221;faqs1&#8243;][vc_column_text]<span data-contrast=\"none\">You can decide which model best suits your needs. The<\/span><span data-contrast=\"auto\">\u00a0models available are:<\/span><span data-ccp-props=\"{&quot;335559685&quot;:720}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\u25cf\" data-font=\"\" data-listid=\"2\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Thermal S<\/span><span data-contrast=\"auto\">canner Standing Unit with face identification\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\u25cf\" data-font=\"\" data-listid=\"2\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Thermal Scanner Wall Mounted Unit with face identification\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\u25cf\" data-font=\"\" data-listid=\"2\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">Thermal Scanner Desktop Unit with face identification\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\u25cf\" data-font=\"\" data-listid=\"2\" aria-setsize=\"-1\" data-aria-posinset=\"4\" data-aria-level=\"1\"><span data-contrast=\"auto\">Thermal Scanner Unit with Hand\u00a0<\/span><span data-contrast=\"auto\">Sanitising<\/span><span data-contrast=\"auto\">\u00a0Bay<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\u25cf\" data-font=\"Calibri, Calibri_MSFontService, sans-serif\" data-listid=\"2\" aria-setsize=\"-1\" data-aria-posinset=\"5\" data-aria-level=\"1\"><span data-contrast=\"none\">Thermal\u00a0<\/span><span data-contrast=\"auto\">Scanner<\/span><span data-contrast=\"none\">\u00a0E-Gate with\u00a0<\/span><span data-contrast=\"auto\">face identification\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;How would Facial Recognition and Thermal scanners benefit my company?&#8221; tab_id=&#8221;faqs2&#8243;][vc_column_text]<\/p>\n<ul>\n<li data-leveltext=\"\u25cf\" data-font=\"\" data-listid=\"9\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Facial recognition helps\u00a0<\/span><span data-contrast=\"auto\">avoid<\/span><span data-contrast=\"none\">\u00a0the need\u00a0<\/span><span data-contrast=\"auto\">for\u00a0<\/span><span data-contrast=\"none\">physical contact with items such as a pen and book or a fingerprint reader when visitors or employees\u00a0<\/span><span data-contrast=\"auto\">enter<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\u25cf\" data-font=\"\" data-listid=\"9\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"none\">Face-with-mask Scanning: can detect faces even with a mask on. If someone is not wearing a mask and they should be, an alarm will go off<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\u25cf\" data-font=\"\" data-listid=\"9\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Temperature Detection: supports real-time temperature detection, an<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"none\">alarm goes off when someone passes a certain temper<\/span><span data-contrast=\"none\">ature<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\u25cf\" data-font=\"\" data-listid=\"9\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Touchless Hand\u00a0<\/span><span data-contrast=\"auto\">Sanitisation<\/span><span data-contrast=\"auto\">\u00a0Bay: ensures that everyone\u00a0<\/span><span data-contrast=\"auto\">santises<\/span><span data-contrast=\"auto\">\u00a0before entry without touching the unit\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\u25cf\" data-font=\"\" data-listid=\"9\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">Robust reporting capabilities that allow for real time monitoring and greatly assist in contact tracing efforts\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\u25cf\" data-font=\"Calibri, Calibri_MSFontService, sans-serif\" data-listid=\"9\" aria-setsize=\"-1\" data-aria-posinset=\"4\" data-aria-level=\"1\"><span data-contrast=\"auto\">Instant email alerts can be set to predefined persons informing them of any visitor whose temperature has exceeded the accepted level\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Where is the data being stored?&#8221; tab_id=&#8221;faqs3&#8243;][vc_column_text]<span class=\"TextRun SCXW21201227 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW21201227 BCX8\">The data can be stored locally on the Thermal Scanning Device or on your personal local server\/computer or on\u00a0<\/span><\/span><span class=\"TextRun SCXW21201227 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW21201227 BCX8\">a\u00a0<\/span><\/span><span class=\"TextRun SCXW21201227 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW21201227 BCX8\">cloud platform.<\/span><\/span><span class=\"EOP SCXW21201227 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;How can I use the data being stored?&#8221; tab_id=&#8221;faqs4&#8243;][vc_column_text]<span data-contrast=\"none\">Reports are generated for the various data captured and can be used to:<\/span><span data-ccp-props=\"{&quot;335559731&quot;:720}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\u25cf\" data-font=\"\" data-listid=\"11\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Track employees\u2019 arrival and departure times<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\u25cf\" data-font=\"\" data-listid=\"11\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"none\">Generate activity reports for individual entrances<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\u25cf\" data-font=\"Calibri, Calibri_MSFontService, sans-serif\" data-listid=\"11\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"none\">Identify whose temperature was above normal<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Is hand sanitiser included?&#8221; tab_id=&#8221;faqs5&#8243;][vc_column_text]<span class=\"TextRun SCXW164175753 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW164175753 BCX8\">No, the unit does not come with hand\u00a0<\/span><\/span><span class=\"TextRun SCXW164175753 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SpellingErrorV2 SCXW164175753 BCX8\">sanitiser<\/span><\/span><span class=\"TextRun SCXW164175753 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW164175753 BCX8\">, this would have to be purchased independently.\u00a0<\/span><\/span><span class=\"EOP SCXW164175753 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Can any hand sanitiser be used with the unit?&#8221; tab_id=&#8221;faqs6&#8243;][vc_column_text]<span class=\"TextRun SCXW8220275 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW8220275 BCX8\">You can use\u00a0<\/span><\/span><span class=\"TextRun SCXW8220275 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2 SCXW8220275 BCX8\">alcohol based<\/span><\/span><span class=\"TextRun SCXW8220275 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW8220275 BCX8\">\u00a0hand\u00a0<\/span><\/span><span class=\"TextRun SCXW8220275 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SpellingErrorV2 SCXW8220275 BCX8\">sanitiser<\/span><\/span><span class=\"TextRun SCXW8220275 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW8220275 BCX8\">\u00a0and place in the 1000ml refillable inner bottle.\u00a0<\/span><\/span><span class=\"EOP SCXW8220275 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Is the machine safe for users of all ages?&#8221; tab_id=&#8221;faqs7&#8243;][vc_column_text]<span class=\"TextRun SCXW208558847 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW208558847 BCX8\">Yes, it is safe for persons of all ages, even children. You, however, may choose to limit usage based on your company\u2019s policy.\u00a0<\/span><\/span><span class=\"EOP SCXW208558847 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Can my wrist be used to take my temperature?&#8221; tab_id=&#8221;1602522049874-a8da4b1f-3fc6&#8243;][vc_column_text]<span class=\"TextRun SCXW51737722 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW51737722 BCX8\">No, you must stand in front of the unit to have your temperature recorded.<\/span><\/span><span class=\"EOP SCXW51737722 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Can the machine work in low light conditions?&#8221; tab_id=&#8221;1602522051294-37a22d7f-1072&#8243;][vc_column_text]<\/p>\n<ul>\n<li data-leveltext=\"\u25cf\" data-font=\"\" data-listid=\"5\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Units are equipped with LED ambient lighting. The temperature detection can take place in very low light conditions. However, the Facial and Mask Recognition require some level of lighting.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-ccp-props=\"{&quot;335559685&quot;:1440}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">IMPORTANT<\/span><\/b><span data-contrast=\"auto\">: Do not place the unit in an area where there is direc<\/span><span data-contrast=\"auto\">t heat or the temperature reading will be obscured.<\/span><span data-ccp-props=\"{&quot;335559685&quot;:720}\">\u00a0<\/span>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;How long does it take to scan?&#8221; tab_id=&#8221;1602522052009-75efb690-de6a&#8221;][vc_column_text]<\/p>\n<ul>\n<li data-leveltext=\"\u25cf\" data-font=\"\" data-listid=\"4\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Scanning typically completes within 3 seconds.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-ccp-props=\"{&quot;335559685&quot;:1440}\">\u00a0<\/span>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;How often does the software need to be updated?&#8221; tab_id=&#8221;1602522052742-2cdddb38-c310&#8243;][vc_column_text]<span class=\"TextRun SCXW221597915 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW221597915 BCX8\">The software\u00a0<\/span><\/span><span class=\"TextRun SCXW221597915 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW221597915 BCX8\">does<\/span><\/span><span class=\"TextRun SCXW221597915 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW221597915 BCX8\">\u00a0not need regular updates. However, Novo will support any required updates with new features, bug fixes and system improvements\u00a0<\/span><\/span><span class=\"TextRun SCXW221597915 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW221597915 BCX8\">that may be<\/span><\/span><span class=\"TextRun SCXW221597915 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW221597915 BCX8\">\u00a0released.<\/span><\/span><span class=\"EOP SCXW221597915 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;How much do the Thermal Scanner units cost?&#8221; tab_id=&#8221;1602522053531-6581cf50-1e50&#8243;][vc_raw_html]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[\/vc_raw_html][\/vc_tta_section][vc_tta_section title=&#8221;I am interested in being a distributor, how do I go about this?&#8221; tab_id=&#8221;1602522284067-cd5f022c-1749&#8243;][vc_column_text]<span class=\"TextRun SCXW227048983 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW227048983 BCX8\">Please contact us at\u00a0<\/span><\/span><a class=\"Hyperlink SCXW227048983 BCX8\" href=\"mailto:support@novo.co.tt\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"TextRun Underlined SCXW227048983 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW227048983 BCX8\">support@novo.co.tt<\/span><\/span><\/a><span class=\"TextRun SCXW227048983 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW227048983 BCX8\">\u00a0<\/span><\/span><span class=\"TextRun SCXW227048983 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW227048983 BCX8\">or\u00a0<\/span><\/span><span class=\"TextRun SCXW227048983 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW227048983 BCX8\">give us a call at 496-5433\u00a0<\/span><\/span><span class=\"TextRun SCXW227048983 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW227048983 BCX8\">and we will be happy to discuss options<\/span><\/span><span class=\"TextRun SCXW227048983 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW227048983 BCX8\">\u00a0with you.\u00a0<\/span><\/span><span class=\"EOP SCXW227048983 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span>[\/vc_column_text][\/vc_tta_section][\/vc_tta_tour][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1504750735093{margin-top: 50px !important;}&#8221;][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column width=&#8221;2\/3&#8243;][tbay_title_heading title=&#8221;Still have questions?&#8221; align=&#8221;center&#8221; buttons=&#8221;btn-default btn-outline&#8221; buttons2=&#8221;btn-default btn-outline&#8221;][vc_column_text]Fill out the form below and our support staff will respond as soon as possible.[\/vc_column_text]<div role=\"form\" class=\"wpcf7\" id=\"wpcf7-f559-o1\" lang=\"en-US\" dir=\"ltr\">\n<div class=\"screen-reader-response\" role=\"alert\" aria-live=\"polite\"><\/div>\n<form action=\"\/store\/wp-json\/wp\/v2\/pages\/1660#wpcf7-f559-o1\" method=\"post\" class=\"wpcf7-form init\" novalidate=\"novalidate\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"559\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.2.2\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f559-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/div>\n<p><span class=\"fa fa-user\"><\/span> <span class=\"wpcf7-form-control-wrap your-name\"><input type=\"text\" name=\"your-name\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Name\" \/><\/span> <\/p>\n<p><span class=\"fa fa-envelope\"><\/span><span class=\"wpcf7-form-control-wrap your-email\"><input type=\"email\" name=\"your-email\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-email wpcf7-validates-as-required wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Email\" \/><\/span> <\/p>\n<p><span class=\"fa fa-pencil\"><\/span><span class=\"wpcf7-form-control-wrap your-message\"><textarea name=\"your-message\" cols=\"40\" rows=\"10\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" placeholder=\"Message\"><\/textarea><\/span> <\/p>\n<p style=\"text-align:right;\"><\/span><input type=\"submit\" value=\"Send\" class=\"wpcf7-form-control wpcf7-submit\" \/><\/p>\n<div class=\"wpcf7-response-output\" role=\"alert\" aria-hidden=\"true\"><\/div><\/form><\/div>[\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=&#8221;50px&#8221;][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_tta_accordion][vc_tta_section title=&#8221;What Thermal Unit models are available?&#8221; tab_id=&#8221;1606930298930-b0722353-1de9&#8243;][vc_column_text]You can decide which model best suits your needs. The\u00a0models available are:\u00a0 Thermal Scanner Standing Unit with face identification\u00a0\u00a0 Thermal Scanner Wall Mounted Unit with face identification\u00a0\u00a0 Thermal Scanner Desktop Unit with face identification\u00a0\u00a0 Thermal Scanner Unit with Hand\u00a0Sanitising\u00a0Bay\u00a0 Thermal\u00a0Scanner\u00a0E-Gate with\u00a0face identification\u00a0\u00a0 [\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;How would Facial Recognition and &hellip; <a href=\"https:\/\/novo.co.tt\/store\/frequently-asked-questions\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Frequently asked questions<\/span><\/a><\/p>\n","protected":false},"author":16,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/novo.co.tt\/store\/wp-json\/wp\/v2\/pages\/1660"}],"collection":[{"href":"https:\/\/novo.co.tt\/store\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/novo.co.tt\/store\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/novo.co.tt\/store\/wp-json\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/novo.co.tt\/store\/wp-json\/wp\/v2\/comments?post=1660"}],"version-history":[{"count":5,"href":"https:\/\/novo.co.tt\/store\/wp-json\/wp\/v2\/pages\/1660\/revisions"}],"predecessor-version":[{"id":3203,"href":"https:\/\/novo.co.tt\/store\/wp-json\/wp\/v2\/pages\/1660\/revisions\/3203"}],"wp:attachment":[{"href":"https:\/\/novo.co.tt\/store\/wp-json\/wp\/v2\/media?parent=1660"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}